1. Introduction
GlitchVave (“we,” “us,” or “our”) is committed to protecting privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when visiting our website (the “Site”) and using our Telegram bot (the “Services”).
2. Information We Collect
Personal Data: The only personal data we store is the unique Telegram User ID, necessary to provide the Services and manage subscription status. We do not store names, usernames, or email addresses. Payment information is processed by third‑party processors; full card numbers are not stored by us.
Public Blockchain Data: The Services analyze publicly available blockchain data, including public wallet addresses and their on‑chain transaction histories that are supplied or tracked by the user. This data is public by nature.
Website Usage Data: When accessing the Site, servers may automatically collect IP address, browser type, and access times. Cookies and similar technologies may be used to customize the Site. Cookies can be declined in browser settings.
3. How We Use Your Information
We use information to provide a smooth, customized experience. Our legal basis is primarily to fulfill our contract to provide the Services.
- Link Telegram User ID to subscription status.
- Process payments and manage subscriptions.
- Provide the core functionality of the Services.
- Monitor and analyze usage to improve reliability and features.
- Respond to customer support requests.
4. Disclosure of Your Information
We do not sell Personal Data.
We may share information with third‑party service providers that perform services for us (e.g., payment processing, data analysis), or disclose information if required by law, lawful request, or to protect rights, property, and safety.
5. Data Security & International Transfers
Administrative, technical, and physical measures are used to help protect information. However, no method is 100% secure, and absolute security cannot be guaranteed.
Information may be transferred to and maintained on computers located outside a user’s country where data protection laws may differ. Appropriate safeguards are used where required by applicable law.
6. Your Data Protection Rights
Depending on location, rights may include access, rectification, and erasure. Because only the Telegram User ID is stored, erasure means deletion of that ID and associated subscription records.
Under India’s Digital Personal Data Protection Act (DPDPA), 2023, there is a right to grievance redressal and to nominate an individual to exercise these rights in the event of death or incapacity.
To exercise any rights, use the contact details below.